iPhone wallet and Apple Cash dead for months

Been since May, tried every solution I could. Redo cards, talked to Apple support. Only solution is to go to Apple store.

This is a known Apple problem that they refuse to address. Essentially you’ll get a new phone. Their stance on this will make me choose a different phone going forward

iPhone 11 Pro Max, iOS 14

Posted on Oct 13, 2021 10:16 AM

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3 replies

askbarnabas

Level 10

104,214 points

Oct 13, 2021 3:38 PM in response to twfrazier

Since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation.

askbarnabas

Level 10

104,214 points

Oct 13, 2021 3:09 PM in response to twfrazier

What is not working about it? How is it a known issue? If it is an NFC issue then that is a hardware failure.

twfrazier Author

Level 1

4 points

Oct 13, 2021 3:28 PM in response to askbarnabas

Four months. Apple store not confident. Found a lot of users with the same problem.

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iPhone wallet and Apple Cash dead for months