safari has stopped opening certain websites

After the recent update, Safari is not opening websites; primarily financial institutions. Anyone having this experience>


Posted on Oct 13, 2021 12:30 PM

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Oct 14, 2021 12:06 PM in response to WderrickA

Hello WderrickA,


Thanks for reaching out through the Apple Support Communities about not being able to open those particular websites.


It looks like you've had the chance to review the related article above.


Do you get any errors or prompts when you attempt to open those websites?


Does that continue after following the steps from this article? If Safari on Mac doesn't open a webpage or isn’t working as expected


Also, are you still able to access those websites using another web browser?


Hopefully those details will help to further isolate this behavior.


Take care.

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Oct 15, 2021 7:07 AM in response to WderrickA

WderrickA,


Does that redirect still persist after following the additional steps from this article? If Safari can't open the page because too many redirects occurred


If so, you'll want to reach out to Apple Support so they can look into this behavior further: Contact Apple Support


Regards.

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Oct 15, 2021 4:57 AM in response to chuckbl

Thank you for the follow-up and questions.


Do you get any errors or prompts when you attempt to open those websites? Yes, I get a flash on the upper left of the screen that "The webpage was reloaded because a problem occurred." Then an error message in the center of the screen that states, "A problem repeatedly occurred with https//www.wellsfargo.com, and then a button below to "RELOAD WEBPAGE". This also happens with only one other financial website I use. I have no others that are acting this way.


Does that continue after following the steps from this article? If Safari on Mac doesn't open a webpage or isn’t working as expected - I have not had opportunity to try and start in safe mode


Also, are you still able to access those websites using another web browser? - I am able to access the website from my iPhone via the App, and from MS Edge that is also loaded on the MacBook Air.


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safari has stopped opening certain websites

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