You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad not starting

I Googled and tried all the possible way such as "Press and hold both the Home button and the top button" to start my iPad 2 but it doesn't show apple logo and not starting up, instead keep showing blank screen. I am not sure whether it's due to any malware or failure of system software or hardware issue. I appreciate if anyone has answer to that. Thanks

iPad Air 2 Wi-Fi, Cellular

Posted on Oct 13, 2021 5:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2021 11:15 PM

Time to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Battery usage & Charging support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!


1 reply
Question marked as Top-ranking reply

Oct 13, 2021 11:15 PM in response to _bungu

Time to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Battery usage & Charging support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!


iPad not starting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.