I am having problems transferring my information from the old phone to the new phone

Transfer Data from old iPhone to new-

Do you have a backup created either on iCloud or on your computer?

Method 1 - Backup your old iPhone on your computer like this ➔ How to back up your iPhone, iPad, and iPod touch - Apple Support and then Restore your new iPhone from that backup like this ➔Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Method 2 - The Quick Start method and here is how to do that ➔ Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Axel F.

Try locally, read here => Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

Try this link...

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support