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User profile for user: suziefromvic
suziefromvic Author
User level: Level 1
8 points

purchases

I have already paid twice for the same product now they want me to pay again

Windows, Windows 10

Posted on Oct 13, 2021 7:46 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,117 points

Posted on Oct 14, 2021 12:21 PM

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.    *


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.   *


How long refunds from the App Store or other Apple services take.  *

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,117 points

Oct 14, 2021 12:21 PM in response to suziefromvic

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.    *


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.   *


How long refunds from the App Store or other Apple services take.  *

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purchases

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