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User profile for user: jmhs2
jmhs2 Author
User level: Level 1
4 points

iphone stuck on loop of turning on then shutting off

I was watching youtube and my iphone shut off randomly. It's stuck on a loop where when I turn it on it shows the apple logo and then shuts off and it repeats that process. I tried leaving the charger in overnight to see if that did anything, but when I woke up it repeated the process of turning on then shutting off. When I unplug the charger from the phone it shoes the "plug the phone in to a charger" signal, and as soon as I plug the charger back in it shows the apple logo like it's turning on, then it shuts off.

Posted on Oct 13, 2021 10:05 PM

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User profile for user: Lindsay_B.
Lindsay_B.
User level: Community Specialist

Oct 14, 2021 4:10 PM in response to jmhs2

Hey there, jmhs2,


Thanks for visiting the Apple Support Communities. We understand your iPhone will not turn on past the Apple logo. You've come to the right place to get some help!


Based on what you've described, we suggest using the "If your iPhone turns on but gets stuck during start up" section of If your iPhone won't turn on or is frozen - Apple Support.


If the iPhone still will not turn on and boot as expected, please get in touch with Apple Support directly. You can do that here: Get Support.


Have a wonderful day!

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iphone stuck on loop of turning on then shutting off

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