Sync not working correctly (IOS 15.0.2 Itunes 12.12.1.1)
When I attempt to sync my Iphone, the Itunes software reflects the incorrect amount of storage for this device. Also it has my "other" category as have over 16TB being used.
I have tried to reinstall Itunes as well as doing a reset on the Iphone. Neither option resolved the issue. Running the diagnostics feature in Itunes shows that "ipod support service is not installed" as well as "Itunes helper is not running".
This issue didn't start until IOS 15.0.2 and Itunes 12.12.1.1 were installed. How do I resolve this issue?
iPhone 8