does not load iPhone storage

Hi tshvvv,

Thanks for reaching out using Apple Support Communities. Here to help.

When you say your device is not loading the iPhone storage, can you further explain what you mean? Are you referring to the details shown in Settings > General > iPhone Storage? If you have a large amount of content, these details can take a while to populate. Leave the iPhone unlocked and on this screen for a few minutes to allow the details to populate.

Have you tried restarting your device? This may help to clear caches to allow for easier data calculations. If needed, instructions for restarting each device can be found below.

Restart your iPhone

If this is not helpful, let us know a little bit more about what's going on and will be happy to help.

Take care for now.

Alex_2 wrote:

Fix this apple

I'll repost what's currently 2 spots above your post

Apple is not here. This is a user to user forum.

If you want to give Apple Feedback, go here

Feedback - iPhone - Apple

Did anyone got help? I have the same* issues. Already rebooted a lot of times and still not loading. Help anyone.

Hi, this is how I fixed it:

In Settings > Display & Brightness, scroll down to Auto-lock and select 'Never'. Finally, try again to load iPhone storage. it took me like 2 minutes and I have read many users that took them longer according to their storage. I hope this works to you.

Regards!

I had the same issue.

I went to Setting>>General>>Transfer or Reset iPhone>>Reset and JUST press the Reset All Setting (YOU SHOULD NOT continue) and canceled it.

After that, it's working fine.

this was fix for me: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Step 1: Press the volume up Button,

Step 2: Quickly press the volume down button so that the volume slider doesn't go away.

Step 3: While the volume slider is still visible, press and hold the side button and keep holding until Apple Logo appears.

I may have found a solution or it might be a coincidence. I was having the exact same issue as you. My Apple storage was not loading and I would wait for 5 minutes and nothing would happen. Even restated it.

what I eventually did was I went to my Apple ID( the very first thing on the home page of setting with the letter or picture that is connected to your account) followed by selecting the ICloud setting. I let it load for about a minute then went back to the iPhone storage setting and it loaded up. Maybe there is a correlation between the two so try it out and lmk if it helped

Apple is not here. This is a user to user forum.

If you want to give Apple Feedback, go here

Feedback - iPhone - Apple

i tried all the solutions and it’s not working just keep loading fix this thing apple !!

literally same having the same problem since i got the 13 Pro its been like this

Shutting it down and turning it back on does nothing 😐

Did u find out why cause i’m having the same problem and it’s kinda making me mad. if you fixed the problem what did i do ?

i’ve been having this problem too any solutions found so far?