Keyboard on iPhone disappears when I use a Bluetooth keyboard (only since iOS15)

Since iOS15, when I use an external Bluetooth keyboard, the on-screen keyboard disappears as soon as I start typing. Does anyone already have a solution for this? I have already tried everything including restart, factory reset, setting reset.

Posted on Oct 14, 2021 4:21 AM

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3 replies

Oct 22, 2021 7:05 AM in response to help2en

help2en,


Thanks for answering those questions. We'd like to check into this further.


Just to help narrow things down a bit more, can you let us know if you're using a Magic Keyboard with your iPhone when this occurs? If so, are you able to show the onscreen keyboard using the steps in the "Show or hide the onscreen keyboard" part of the below link?


Switch between keyboards with Magic Keyboard and iPhone


Take care!

Oct 21, 2021 5:22 AM in response to Brittany1416

Hello, thanks for the quick reply. Yes, the iOS is on 15.0.2.

The problem occurs on all apps (Safari, iMessage, WhatsApp, Notes, etc.) and unfortunately the linked articles don't help either.

Before iOS 15 everything worked fine and the OnScreen keyboard always stayed on the screen while the Bluetooth keyboard was typing. And with third-party apps like SwiftKey, it only works with Android.

Oct 15, 2021 7:44 AM in response to help2en

Hello help2en, 


It seems like you're unable to access the onscreen keyboard when a Bluetooth keyboard is connected to your device, is that right? We'd like to check into this with you.


Just to confirm, is your device running iOS 15.0.2 at this time? Find the software version on your iPhone, iPad, or iPod To help narrow this down more, can you let us know if this occurs in all apps, or only certain ones?


Let's check whether "Full Keyboard Access" is enabled under Settings > Accessibility > Keyboards > Full Keyboard Access. More about that and how to manage onscreen and external keyboard settings here: Adjust the onscreen and external keyboard settings on iPhone


Thanks!

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Keyboard on iPhone disappears when I use a Bluetooth keyboard (only since iOS15)

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