iPhone data transfer

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Level 1

5 points

iPhone data transfer

I've tried and failed at least six times to transfer the contents of my old iPhone 7 to my new iPhone 13 using Quick Start (phone to phone). The new phone has double the storage of the old one (and the old phone's capacity is less than half full) so it's not a capacity issue. And I think I've done everything needed or suggested, including updating to the latest operating system on the old phone; plugging both phones in to a wall outlet; updating all apps on the old phone; restarting both phones, etc. The transfer seems to be going well—progress bar gets to within 10-12 minutes of completion—but each time I get the message "Data transfer cancelled. Restart iPhone to start setting up again." Any help appreciated. I have lots of settings I don't want to lose.

Posted on Oct 14, 2021 6:20 AM

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Answer 1

SravanKrA

Level 10

433,006 points

Oct 14, 2021 6:34 AM in response to marge241

If you have already set up the iPhone then the data created during this period will be lost if you use any of the processes given below

iPhone to iPhone, there are three ways,

Quick Transfer --> Use QuickStart to transfer data to a new iPhone, iPad or iPod ...
Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...

Instead, try transferring data manually. One by One

Messages, Media, Voice Memo, Keychain --> Turn on Messages in iCloud & iCloud Photos, Voice Memo, Keychain, and your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
Contacts --> Contacts are not stored on an iPhone nor on SIM, they are synced to Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other. Use the email account that is in your old iPhone.
Notes, Reminders, Calendars --> You may sync all these from any of the email accounts that you have on your old iPhone. they can be synced using Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other.
Any Specific Files --> Upload to Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud and Use Files app on your new iPhone too.
Apps & Settings --> In any way they have to be redownloaded using the App Store. Even you had used any of the 3 processes mentioned earlier. Apart from the above following will also not get transferred.
1. Content from the iTunes and App Stores or PDFs downloaded directly to Apple Books
2. Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
3. Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
4. Face ID or Touch ID settings
5. Apple Pay information and settings
6. Apple Mail data
7. Apple Music
WhatsApp --> Take a backup of chats and media from within the WhatsApp App. Use the same Phone number as that of your earlier iPhone and activate the account in the new iPhone too. That's it.
Shazam Account --> Access your Shazams on all your devices or online - Apple ...

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iPhone data transfer

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