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iPad flashing dead battery symbol when trying to charge.

Hello, I was wondering what route to take if my iPad wont charge? Ive tried many chargers, force restart and nothing is seeming to work.

iPad Pro, iPadOS 13

Posted on Oct 14, 2021 7:46 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2021 7:52 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Oct 14, 2021 7:52 AM in response to shaylala33

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Oct 14, 2021 8:42 AM in response to shaylala33

As described, your iPad battery may have a fault. These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


iPad flashing dead battery symbol when trying to charge.

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