HP deskjet 1510 won't print

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TomJF Author

Level 1

6 points

HP deskjet 1510 won't print

HP deskjet 1510 won't print over Big Sur. The scanner works fine. What can I do to fix it?

iMac 27″ 5K, macOS 11.6

Posted on Oct 14, 2021 11:24 AM

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Answer 1

Old Toad

Level 10

215,250 points

Oct 14, 2021 4:42 PM in response to TomJF

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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Answer 2

Old Toad

Level 10

215,250 points

Oct 14, 2021 1:26 PM in response to TomJF

Please read the following user tip and restate your question/problem in detail:

Writing an Effective Apple Support Communities Question - Apple Community

What happens when you try to print?

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Answer 3

TomJF Author

Level 1

6 points

Oct 14, 2021 4:24 PM in response to Old Toad

Everything "seems" to be working properly. A note appears that it is "Processing page 1" which soon disappears. The print item shows up in the print queue which indicates the item is printing. That also disappears. However, there is absolutely no response from the printer!! The printer works fine on Mojave

Any help greatly appreciated.

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Answer 4

TomJF Author

Level 1

6 points

Oct 14, 2021 4:47 PM in response to Old Toad

Ok i’ll give it a try. I’ll let you know what happens tomorrow

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Answer 5

TomJF Author

Level 1

6 points

Oct 15, 2021 11:37 AM in response to TomJF

Well Old Toad it didn't work. Tried it several times with no joy. I have included a screen shot of my attempts to print several documents. As you can see my computer thinks everything is fine however, nothing was ever printed from my deskjet 1510.

I thank you for your suggestions. Anymore ideas?

/Users/TFess/Desktop/Screen Shot 2021-10-15 at 11.16.31 AM.png

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Answer 6

Old Toad

Level 10

215,250 points

Oct 15, 2021 12:19 PM in response to TomJF

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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Answer 7

TomJF Author

Level 1

6 points

Oct 15, 2021 11:38 AM in response to TomJF

Here is the screen dump

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Answer 8

Old Toad

Level 10

215,250 points

Oct 15, 2021 12:10 PM in response to TomJF

To add a screenshot you need to use the Image Insertion button:

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Answer 9

TomJF Author

Level 1

6 points

Oct 15, 2021 12:14 PM in response to Old Toad

OK Thanks. Here it is

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Answer 10

TomJF Author

Level 1

6 points

Oct 15, 2021 12:24 PM in response to Old Toad

I did as you suggested. Today's print tries were done in safe mode. Evidence was that Startup items didn't at startup. Test print was tried after reboot.

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HP deskjet 1510 won't print

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