Having trouble verifying Apple TV plus login

I want to watch Apple TV plus on my roku (current generation). I have the app and it loads just fine. When I go to log in using my Apple ID, it wants me to enter a six-digit verification code. The problem is, I don't know where it's sending that verification code. I want it to come to my Android phone via SMS (the phone number is the one associated with my Apple ID). I have no trouble verifying it that way in a browser on my Windows 10 computer, and I can watch Apple TV plus there, but it just won't seem to send my phone the verification code when I try to get Apple TV plus in my Roku to do it.


Can anyone please help? There is no other option for verification in my Apple Roku app.

Posted on Oct 14, 2021 11:28 AM

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1 reply

Oct 15, 2021 11:47 AM in response to LuigiVuoto

Hello LuigiVuoto,


Thank you for using Apple Support Communities. Based on your post, you can't log in to your Apple TV+ subscription on your Roku TV.


This explains the different ways to receive the verification codes: Get a verification code and sign in with two-factor authentication


We'd recommend visiting the Apple ID website to update your information: Manage and use your Apple ID


This also may be helpful: How do I use the Apple TV channel on my Roku® streaming device?


Let us know if that helps out, take care.

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Having trouble verifying Apple TV plus login

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