Apple Event: May 7th at 7 am PT
I am unable to download any applications because it is wanting me to update my payment information. I tried and it’s not accepting. I removed all subscriptions and it’s telling me there is a subscription that needs my payment info. I am very disappointed in not being able to use my phone now because of a payment that is not needed
iPhone 11, iOS 15
Kscott20 Said:
"App Store/payment method/subscription: I am unable to download any applications because it is wanting me to update my payment information. I tried and it’s not accepting. I removed all subscriptions and it’s telling me there is a subscription that needs my payment info. I am very disappointed in not being able to use my phone now because of a payment that is not needed"
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For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Kscott20 Said:
"App Store/payment method/subscription: I am unable to download any applications because it is wanting me to update my payment information. I tried and it’s not accepting. I removed all subscriptions and it’s telling me there is a subscription that needs my payment info. I am very disappointed in not being able to use my phone now because of a payment that is not needed"
-------
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
App Store/payment method/subscription
