eSIM not activating
Hello guys. I have the iPhone 13 pro and I went to my carrier to activate eSIM services (Vodafone GR). Neither manually or scanning the QR code, they couldn't activate it. In Settings -> Mobile Data there wasn't the option "Add Mobile/Cellular Plan". Scanning the QR code didn't pop up any notification to activate the eSIM and the carrier doesn't provide activation via their application. What could be the problem to this situation and how can we solve this?