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after restore to factory defaults its asking for apple id and passoword

after restore to factory defaults its asking for apple id and passoword.can some one assist to fix the issue

iPhone XS

Posted on Oct 15, 2021 8:08 AM

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Question marked as Best reply

Posted on Oct 15, 2021 8:19 AM

Did you sign out of iCloud first? What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


1 reply
Question marked as Best reply

Oct 15, 2021 8:19 AM in response to rams_kandula

Did you sign out of iCloud first? What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


after restore to factory defaults its asking for apple id and passoword

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