about facetime on mac
excuse me, i cant seem to use my facetime on my mac, like i like to use the facetime audio and video but the button dont even turn to blue, like it stuck with grey and cant be clicked on
User profile for user:
kamote0628
User level:
Community Specialist
Hi jm0989, We appreciate you reaching out to us. We understand that you are experiencing issues using FaceTime on your Mac because the button is greyed out.
Do you have FaceTime enabled on your Mac? You can use the steps under the "Learn more" section in the article below as a guide. Use FaceTime on Mac
We recommend that you check if the issue persists while on safe mode. Below is an article to help guide you through the process.
How to use safe mode on your Mac
Also, we recommend that you check if the issue persists when signed in on a different user account. The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
Take care!