Installing new apps on my ipad
When I try to install a new app on my iPad I am instructed to click a button. The button is off the screen and I can’t access it to click so I can’t install any new apps. Any way to change this?
iPad Pro, iPadOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I try to install a new app on my iPad I am instructed to click a button. The button is off the screen and I can’t access it to click so I can’t install any new apps. Any way to change this?
iPad Pro, iPadOS 14
For iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.
OR
For much newer design iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros, 2020 iPad Air 4 and 2021 iPad Mini 6 models.
1. Press and release the volume up button.
2. Then immediately press and release the volume down button.
3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.
Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.
Best of Luck to You!
The animation at the edge of the screen is trying to get you to press the physical button on the side adjacent to the screen, not anything on the screen or on the face of the device.
Installing new apps on my ipad