I received a message on my iPad saying "your apple id and phone number are now being used for iMessage and FaceTime on a new iPhone", but I didn't sign in from a new iPhone. What do I do?

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I received a message on my iPad saying "your apple id and phone number are now being used for iMessage and FaceTime on a new iPhone", but I didn't sign in from a new iPhone. What do I do?

I received a message on my iPad saying "your apple id and phone number are now being used for iMessage and FaceTime on a new iPhone", but I didn't sign in from a new iPhone. My iPhone 8 was in front of me at the same time. It said "if you recently signed into <my phone name> you can ignore this notification."

I didn't want to click "OK", but then I couldn't even go to another window without doing so. What just happened and what do I do?

iPhone 8, iOS 15

Posted on Oct 15, 2021 4:17 PM

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Answer 1

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Eric Root

Level 10

684,081 points

Oct 15, 2021 6:19 PM in response to JenAnnTB

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in. *

Apple ID Password Change. -

What to do after you change your Apple ID or password - Apple Support - I suggest doing this before you change your Apple ID or password.

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I received a message on my iPad saying "your apple id and phone number are now being used for iMessage and FaceTime on a new iPhone", but I didn't sign in from a new iPhone. What do I do?

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