Problem FaceID

Hello Amr_talat2003,

Thanks for using the Apple Support Communities. We understand that you're running into an issue with the TrueDepth camera and Face ID. Have you tried follow the suggested actions provided in the following articles? If not, give those a try and let us know the results.

If Face ID isn't working on your iPhone or iPad Pro

If an alert says Face ID has been disabled on your iPhone or iPad Pro

Best regards.

Hello Amr_talat2003,

Thanks for following up with us. As mentioned in article, If an alert says Face ID has been disabled on your iPhone or iPad Pro, if the issue isn't resolved using the actions outlined, your next step will be to have your iPhone checked out by a technician. You can find service centers in your area at Find Locations.

Best wishes.