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naomifaith Author

Level 1

4 points

Phone Color Swap

I ordered the purple IPhone 12 but now I wanna switch colors. If I don’t unwrap my phone can I get a different color at the Apple store and just exchange it?

iPhone 12

Posted on Oct 15, 2021 7:00 PM

Top-ranking reply

javaliga

Level 10

119,907 points

Posted on Oct 15, 2021 7:05 PM

You have 14 calendar days to return an item from the date you received it.

Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.

For more info, see:

Returns & Refunds - Shopping Help - Apple

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Phone Color Swap

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