Phone Color Swap
I ordered the purple IPhone 12 but now I wanna switch colors. If I don’t unwrap my phone can I get a different color at the Apple store and just exchange it?
iPhone 12
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Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products.
Check out this User Tip created by Dogcow-Moof: Use caution when purchasing USB-C cables or adapters: they are not all alike.
I ordered the purple IPhone 12 but now I wanna switch colors. If I don’t unwrap my phone can I get a different color at the Apple store and just exchange it?
iPhone 12
You have 14 calendar days to return an item from the date you received it.
Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.
For more info, see:
Returns & Refunds - Shopping Help - Apple
You have 14 calendar days to return an item from the date you received it.
Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.
For more info, see:
Returns & Refunds - Shopping Help - Apple
Phone Color Swap