additional permissions are required to access the following files

I believe that I have resolved this error message when using Office (version 2016) on Mac with OneDrive.


I have a perpetual license, and am also logged in via OneDrive through my institution (also allowing an Office 365 license). I thought that this clash of credentials might be the issue.


The error only occurs when opening Office files from a OneDrive location.


Under OneDrive, More/Preferences, the Office tab has an option to 'use Office applications to sync Office files that I open'.


Deselecting this option, results in no longer seeing the error message when trying to open the file within Office.


Posted on Oct 15, 2021 7:09 PM

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additional permissions are required to access the following files

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