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Turned on ipad today and it is asking for 6 digit passcode. I always used a 4 digit. Can't get past that and now iPad is disabled. Trying to do a restore through itunes. I've updated itunes and it still won't do the restore. Keep getting pop up saying that itunes must first be updated.
Is there a way to do restore without going through itunes?
iPad, iPadOS 14
No.
What do you own for a full computer?
For an older Mac running Mac OS X, 10.11.4 up to macOS Mojave, you can use the latest iTunes version ( 12.8.x ) or if a full Windows PC, you can use the latest version of iTunes for PC.
If using a newer Mac with macOS Catalina or Big Sur, you need to use the macOS Finder app to do the iPad restore.
There are NO other options.
Good Luck to You!
No.
What do you own for a full computer?
For an older Mac running Mac OS X, 10.11.4 up to macOS Mojave, you can use the latest iTunes version ( 12.8.x ) or if a full Windows PC, you can use the latest version of iTunes for PC.
If using a newer Mac with macOS Catalina or Big Sur, you need to use the macOS Finder app to do the iPad restore.
There are NO other options.
Good Luck to You!
I have tried it on a PC and a laptop, both running Windows 8. Both have updated iTunes to version 12.10.11.2. When I select Restore, a box pops up saying "To restore your ipad, you need to install the latest version of iTunes."
I’ve done the install update. I’ve also uninstalled iTunes and then reinstalled. It still only installs the 12.10.11. Apparently that is the latest version for Windows 8. So it seems I either have to purchase a new computer or a new iPad. Neither of which I want to do.
Can you, please, confirm what year and model iPad do you have/own?
The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.
What iOS/iPadOS version is this iPad, currently, running?
What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?
All of that additional info can be found in the Settings app, General settings panel, About.
Please try to make an attempt to answer all questions asked.
Thank You.
Model - A2270
It’s a 2020 iPad 8th generation 32 GB
Since I cannot get into settings (because it’s disabled) I can’t confirm exactly how much storage is available. I’m guessing half.
I think the iPad IOS version was 14.0 (again can’t confirm). It was plugged in overnight and when I tried to turn it on today, I couldn’t. I’m not sure if it did an update overnight.
This ipad has no email installed on it, no games, no Facebook. The only thing is several newspaper apps, news apps, and Amazon.
Well
If you cannot use your current computer and version of iTunes to restore your iPad, then, if you know anyone family members or friends with a newer computer and newer version of the iTunes apps, to be able to contact and help you with your iPad restore issue.
OR
You may have to search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad restored.
Apple Store employees will be glad to help/assist you.
Sorry & Best of Luck to You!
The latest version of iTunes for Windows 7, 8, 10 and XP appears to be 12.12.1.1.
Great. So apparently no way to restore this 10 month old ipad. UGH!!
Thanks anyway.
You can't download and install this latest iTunes version to your Windows 8 computer?
I am going to go to Best Buy where it was purchased. They are Authorized Apple service providers.
Thank you so much for all of your time and help.
ipad restore
