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My computer screen has a problem

lines appear on the screen. I can't use them

MacBook Pro 13″, macOS 11.6

Posted on Oct 16, 2021 9:02 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2021 9:12 AM

tuong0890 wrote:

lines appear on the screen. I can't use them
https://discussions.apple.com/content/attachment/ae2c480a-3834-428a-8626-2fcc7546b8c3


You can test the GPU by plugging into an external monitor, if no issue it points to a failing Display assembly.


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country




Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



1 reply
Question marked as Top-ranking reply

Oct 17, 2021 9:12 AM in response to tuong0890

tuong0890 wrote:

lines appear on the screen. I can't use them
https://discussions.apple.com/content/attachment/ae2c480a-3834-428a-8626-2fcc7546b8c3


You can test the GPU by plugging into an external monitor, if no issue it points to a failing Display assembly.


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country




Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



My computer screen has a problem

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