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Level 1

4 points

Refund

There was a purchase made from my iStore account for Excel but I did not authorize payment. I didn't subscribe. I want a refund

MacBook Pro 13″, macOS 11.6

Posted on Oct 16, 2021 10:50 PM

Top-ranking reply

Level 8

39,487 points

Posted on Oct 17, 2021 7:14 AM

You can request a refund by following the steps in this guide:

You are not guaranteed a refund tough.

This is an automated process, if you wish to explain your situation in-depth to a person you can:

Also, see this:

Good luck!

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