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I bought a apple gift card to renew my apple music but i can’t pay for the subscription because my old credit card on file won’t let me and it also won’t let me remove the card

How do i remove a fails credit card (i don’t use it anymore and when i do try to remove it, it says there’s an active subscription and i checked to see if there was ur there was none

iPhone 11, iOS 14

Posted on Oct 16, 2021 11:59 PM

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Question marked as Apple recommended

Try  adding a new card, and then promote it to the primary payment method to see if you can remove the old card.

Posted on Oct 17, 2021 8:56 AM

3 replies

I bought a apple gift card to renew my apple music but i can’t pay for the subscription because my old credit card on file won’t let me and it also won’t let me remove the card

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