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Apple tv app, only screen I have is the Downloaded screen, no choices across the top

I have an ipad pro, about 2017 ish running iOS 15.02

The Apple TV app has only 1 screen: Downloaded. I have no choices for library, now showing, whatever. Just Edit. Not sure what I am doing wrong.


the app works fine on my MacBook Air.

Many thanks

Tom

iPad Pro, 15

Posted on Oct 17, 2021 10:14 AM

Reply
Question marked as Best answer

I had cellular for Apple TV turned on and was still getting the error but I did notice the app was working fine over WiFi so I went back into my cellular settings and found Apple TV turned off for my Apple Watch. Once I turned cellular on for my Watch the Apple TV app started working correctly on my iPhone in cellular only mode.

Posted on Oct 24, 2021 7:44 AM

6 replies

Oct 18, 2021 11:58 AM in response to SCTom1

Hello and welcome to Apple Support Communities, Tom!


We understand you're having trouble doing anything on the TV app on your iPad. We'd be happy to provide information to help you address this.


Start out by force quitting the app: How to force an app to quit on your Mac

If the issue continues, try restarting your iPad: Restart your iPad


Let us know the results.

Have a great day!

Oct 18, 2021 1:54 PM in response to SCTom1

Hi. Thanks but it did not work. 

It is on my ipad and the problem is the Apple TV app has only 1 screen, per screenshot below. It is responsive in that I can close it, and play the downloaded movies, and I do shut down my ipad every night. But no tabs on the top for other screens, cannot load my home videos. I deleted and reinstalled the app, no luck.

It does work fine on my MacBook Air running Big Sur.

Any help is appreciated. 



Question marked as Best answer

Oct 24, 2021 7:44 AM in response to SCTom1

I had cellular for Apple TV turned on and was still getting the error but I did notice the app was working fine over WiFi so I went back into my cellular settings and found Apple TV turned off for my Apple Watch. Once I turned cellular on for my Watch the Apple TV app started working correctly on my iPhone in cellular only mode.

Apple tv app, only screen I have is the Downloaded screen, no choices across the top

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