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User profile for user: safuna
safuna Author
User level: Level 1
4 points

Why can’t I update when it needs an update

Why can’t I install and download my software update

iPhone 6 Plus, iOS 12

Posted on Oct 17, 2021 2:19 PM

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Posted on Oct 17, 2021 6:41 PM

IOS update? Are you trying to download IOS 12.5.5 or another update? An iPhone 6 Plus can't be updated past IOS 12.5.5.


See the articles below.


Update your iOS device.  -


Get help with over-the-air iOS updates  -


Update – Can’t or can’t restore   -


Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?


Update software on iOS devices in iTunes on Mac. -


Phone, iPad, or iPod touch - Update with Finder.  *


iPhone, iPad, or iPod touch - Update with iTunes.  *


If you see an error when you update or restore your iPhone, iPad, or iPod    *


Updating iOS: common issues and solutions.  -


https://www.youtube.com/watch?v=csJAEyvvruY



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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Oct 17, 2021 6:41 PM in response to safuna

IOS update? Are you trying to download IOS 12.5.5 or another update? An iPhone 6 Plus can't be updated past IOS 12.5.5.


See the articles below.


Update your iOS device.  -


Get help with over-the-air iOS updates  -


Update – Can’t or can’t restore   -


Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?


Update software on iOS devices in iTunes on Mac. -


Phone, iPad, or iPod touch - Update with Finder.  *


iPhone, iPad, or iPod touch - Update with iTunes.  *


If you see an error when you update or restore your iPhone, iPad, or iPod    *


Updating iOS: common issues and solutions.  -


https://www.youtube.com/watch?v=csJAEyvvruY



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Why can’t I update when it needs an update

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