iPad mini 6, echoing when on FaceTime

I have the latest iPad mini 6th generation. So far it’s been flawless, except when I FaceTime the recipient hears an echo. This never happened on my other devices.


Is anyone experiencing similar with their 6th gen mini? It seems that the mic being placed right next to the speaker is what could be contributing to this situation…


Thanks in advance for any helpful replies.

iPad mini 6 Wi-Fi

Posted on Oct 17, 2021 3:12 PM

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8 replies

Oct 18, 2021 2:05 PM in response to Blamson

Hi Blamson,



Thank you for using Apple Support Communities. 



We see that your FaceTime call contacts hear an echo when on a call with you. We want to help. Does this issue happen with all callers? Does this issue happen when you record a voice memo and play it back? Here's how to test that: Use the Voice Memos app.


You can also look at the steps here If the microphones on your iPad aren't working.


Also, does this issue happen when you are using headphones or any other external microphone?


Best Regards!

Oct 25, 2021 2:07 AM in response to Blamson

It’s a shame Apple don’t seem to monitor these forums, like other manufacturers do on their own platforms.


I now tested this issue with different levels of volume on my end, and even at minimal levels (which should eliminate audio feedback) callers hear an echo, suggesting that the issue is somehow software related. Interestingly I noticed that during calls audio comes out of the bottom (usbc port end) speaker only, meaning Apple did try to prevent feedback caused by top speaker.

Oct 18, 2021 11:49 PM in response to Lori_G7

Hello

Thanks for getting back to me.


This issue happens only during calls on FaceTime (I don’t use any other software for calls on this device) and only on loudspeaker. It happens with all callers. It sounds similar to the issue which many users reported with iPhone 11 Pro’s after launch in 2019 and that seems to have been fixed with iOS update.


Let me know if you need further details please.


Thanks

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iPad mini 6, echoing when on FaceTime

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