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User profile for user: Supercautious
Supercautious Author
User level: Level 1
4 points

Exemptions for AppleCare+ coverage?

Exemptions for coverage


[Re-Titled by Moderator]

iPhone 13 Mini

Posted on Oct 17, 2021 3:25 PM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
150,234 points

Posted on Oct 17, 2021 4:26 PM

No. Putting a third party case on a phone is not in way shape or form modifying the phone. They mean, replacing parts on the phone, such as having a 3rd party iFixit type of place put an inauthentic battery or screen, or charging port or speaker or anything internally in the phone. You can put any case on your phone which is specifically designed to fit your phone. You can use any 3rd party screen protector. You can use 3rd party Bluetooth devices.

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
150,234 points

Oct 17, 2021 4:26 PM in response to Supercautious

No. Putting a third party case on a phone is not in way shape or form modifying the phone. They mean, replacing parts on the phone, such as having a 3rd party iFixit type of place put an inauthentic battery or screen, or charging port or speaker or anything internally in the phone. You can put any case on your phone which is specifically designed to fit your phone. You can use any 3rd party screen protector. You can use 3rd party Bluetooth devices.

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User profile for user: Supercautious
Supercautious Author
User level: Level 1
4 points

Oct 17, 2021 4:21 PM in response to lobsterghost1

I did read the pdf which was in my question the first time but now does not appear

My actual question was : Is adding a non Apple Case (Otterbox/Casetify) considered modified or altered?

"Apple will not provide Hardware Services or ADH Services in the following circumstances: (g) to repair any damage to Covered Equipment (regardless of the cause) if the Covered Equipment has been opened, serviced, modified, or altered by anyone other than Apple or an authorized representative of Apple"

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Exemptions for AppleCare+ coverage?

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