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update phone.

it won’t let me update to ios 15 when i have enough storage for it

iPhone 11, iOS 14

Posted on Oct 17, 2021 5:33 PM

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Question marked as Best reply

Posted on Oct 17, 2021 5:44 PM

Yup, you are out of room. You will need to delete some stuff to free up space. You could install it from a computer, that would require less space but you are dangerously low on space anyway.


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


4 replies
Question marked as Best reply

Oct 17, 2021 5:44 PM in response to cjs22

Yup, you are out of room. You will need to delete some stuff to free up space. You could install it from a computer, that would require less space but you are dangerously low on space anyway.


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


Oct 17, 2021 5:34 PM in response to cjs22

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435

update phone.

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