Bypass text verification
my boyfriend purchased a new phone because his old device stopped charging. We are unable to do anything with new phone setup because they want to send code to old phone. How can We bypass this?
User profile for user:
ManJor
User level:
Community Specialist
Hi Jessebouab14,
We see that you came to us from the article How to use account recovery when you can’t reset your Apple ID password understand that your boyfriend is unable to get a verification code due to not being able to access his old iPhone. If he is unable to access it, he'll need to use the steps in the article above to request account recovery.
Hope this helps.