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Software update

I can’t update my software due to internet connection but seems my internet is good

Posted on Oct 18, 2021 5:09 AM

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Question marked as Best reply

Posted on Oct 18, 2021 7:19 AM

You don't have an Internet connection (screenshot).


You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.


Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.


And make sure you have enough free space.

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Question marked as Best reply

Oct 18, 2021 7:19 AM in response to kaswin

You don't have an Internet connection (screenshot).


You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.


Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.


And make sure you have enough free space.

Software update

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