Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch screen is blank

Any ideas when the watch display is blank but the watch is working (Siri is answering)?

Apple Watch Series 5

Posted on Oct 18, 2021 5:54 AM

Reply
Question marked as Best reply

Posted on Oct 18, 2021 7:07 AM

This sounds like a failed backlight in the display. You can check this easily, short press the Digital Crown and side button toy=gether to screenshot the watch. The result should appear in your iPhone photos, if the screen looks normal there it's the backlight.


Try a forced reset (Press and hold the Digital Crown and side button until the Apple appears) to reboot the watch. If that doesn't fix the problem you need help from Apple Support to arrange repair, use link Get Support to start the process.

1 reply
Question marked as Best reply

Oct 18, 2021 7:07 AM in response to cheryden

This sounds like a failed backlight in the display. You can check this easily, short press the Digital Crown and side button toy=gether to screenshot the watch. The result should appear in your iPhone photos, if the screen looks normal there it's the backlight.


Try a forced reset (Press and hold the Digital Crown and side button until the Apple appears) to reboot the watch. If that doesn't fix the problem you need help from Apple Support to arrange repair, use link Get Support to start the process.

Apple Watch screen is blank

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.