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I would like to buy my eighty year old mother an ipad with data. She has trouble with technology so I would like to be able to remotely log in and fix/solve issues she is having. What are my best options.. Does apple offer an app or are there 3rd party apps that can accomplish this
iOS/iPadOS has no facility for remote control or remote management of the device. There are no third-party Apps that offer this facility.
The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step. iPadOS15 now allows you to “share” the iPad screen; this new feature may help with resolving issues remotely.
iOS/iPadOS has no facility for remote control or remote management of the device. There are no third-party Apps that offer this facility.
The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step. iPadOS15 now allows you to “share” the iPad screen; this new feature may help with resolving issues remotely.
Yes. Share Play / Screen Sharing can be used over the internet. However, it is not yet available on iOS 15, it will come in an update later this Fall.
Also, your mother will need to be able to initiate screen sharing herself, you cannot start it for her on her iPad remotely.
Yes - as you’ll be sharing the screen over a FaceTime call.
As FaceTime calls are between users that may be separated over considerable distances, you both need to have either a WiFi or Cellular connection. You do need (indeed are very unlikely to be) to be using the same WiFi network.
Absolutely - but both yours and her iPad must be running iPadOS15 or later.
See >>> https://www.macrumors.com/how-to/share-screen-facetime-call-ios/
Does this mean she can show me her screen so that I can see what she sees?
More specifically, can I do screen sharing without being on the same wifi network
Controlling Mothers Ipad
