iCloud and fraud
Dear Apple
Support and Service Team,
I am
writing you from Kazakhstan, Almaty city. My name is Sholpan and I have a big
request regarding my IPhone X phone, 64gb, space gray. The phone was purchased
by me on November 24, 2019. Serial number is GO***CLF, IMEI –***
In
connection with the purchase of a new phone, I put the above mentioned phone on
sale on 18 October 2021 and came across scammers: they asked me to leave my iCloud
and enter their username “***@mail.ru” and password. Then they changed
the password and ask money from me in order to get out of their iCloud.
I’m
attaching pics of phone’s box and other respective pics.
Can you pls help me with this fraud accident? What can be
done in order I can use my previous iCloud or how I can get passoword for this
specific fraud username?
I’m really looking forward to your feedback and hope for
your support in this issue.
If any other information is needed, just pls let me know.
Best Regards, Shoplan
[Edited by Moderator]
iPhone X, iOS 15