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Won’t download update

Trying to download update and will not allow. Already tried restarting phone, having phone plugged in to power, and connected to strong wifi and still not working

iPhone 12, iOS 14

Posted on Oct 18, 2021 8:11 AM

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Question marked as Best reply

Posted on Oct 18, 2021 8:12 AM

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


1 reply
Question marked as Best reply

Oct 18, 2021 8:12 AM in response to RyanArell91

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Won’t download update

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