I’m unable to log into FB’s Messenger Kids app because an error messages says that the app isn’t supported in my country/region. I’ve confirmed that my Apple ID is based in the US. Anyone have thoughts on what is tripping up the app based on some Apple ID configuration?
Hello malin245,
Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like you are running into region detection issues with a Facebook feature. It's understandable that you'd want this resolved, so allow us to assist with that. Confirming your Apple ID region is a good first step. It sounds like you did check that, but just to make sure, these steps show you how to look: Change your Apple ID country or region.
You may also want to check your region settings on your device, as well:
If you find that your region is selected correctly in all areas, we would suggest reaching out to Facebook directly for further assistance. Have a fantastic day!
Hello malin245,
Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like you are running into region detection issues with a Facebook feature. It's understandable that you'd want this resolved, so allow us to assist with that. Confirming your Apple ID region is a good first step. It sounds like you did check that, but just to make sure, these steps show you how to look: Change your Apple ID country or region.
You may also want to check your region settings on your device, as well:
If you find that your region is selected correctly in all areas, we would suggest reaching out to Facebook directly for further assistance. Have a fantastic day!
Country/Region
