I need to request a refund from a subscription tinder that canceled my subscription only because of me being trans

How can I request a refund from tinder? They canceled my account just because I am a trans woman, subscription was paid trough April/2022 I want a full refund since they did not provide me the services they promised

iPhone XR, iOS 14

Posted on Oct 18, 2021 8:40 PM

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7 replies

Oct 21, 2021 8:09 AM in response to agson290

Tinder appear to have cancelled the subscription, so that it won't renew: notmally this would cause the service to continue until the end of the subscrioption period but you say they have actally withdrawn your ability to use the service. Try going to https://reportaproblem.apple.com/?s=6 and select 'Request a refund' from the menu in the page; you should be able to get to a support contact where you can explain the situation.

Oct 21, 2021 10:12 AM in response to agson290

This is a user to user forum: you are not talking to Apple here and we don't have access to your account. Go to the address I gave you, click the 'Request a refund' option: if that doesn't produce a contact try 'Report a scam or fraud' - failure to refund you when the service has be disontinued cold well be represented as fraud.


You also have the https://getsupport.apple.com opion - you need, one way or another, to get into contact with a Support operative to whom you can explain your problem.

Oct 19, 2021 2:51 PM in response to agson290

Hello agson290,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with getting a refund for an app. The related article at the top oof the page is a great place to start.


This article goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices: Billing and Subscriptions


If you still need help with your account, please reach out to our billing experts here: Get Support


We hope this helps.


Cheers!

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I need to request a refund from a subscription tinder that canceled my subscription only because of me being trans

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