Apple Watch says please continue setup on iPhone but iPhone is asking to hold Apple Watch up to the camera. Apple Watch face stays black??

What do I do?

Apple Watch

Posted on Oct 18, 2021 9:40 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2021 3:52 PM

Hello Brooklyns3,


Thank you for posting in the Apple Support Communities. Reviewing the related article If you can't pair an Apple Watch with your iPhone was a great idea, and we have a few more steps in mind that might help.


First, since you're seeing a black Apple Watch display, be sure your watch is charged by connecting it to power for at least 15 minutes.

Charge Apple Watch


From there, try restarting both your iPhone and Apple Watch, then try pairing them again.

Restart your iPhone

Restart your Apple Watch


If you can't use the iPhone camera, you don't see the pairing animation, or your iPhone can't read the pairing animation, try pairing the watch manually. Check out the visual iPhone guide in Step 3 in the link below for where to look to pair manually:

Set up your Apple Watch


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Oct 19, 2021 3:52 PM in response to Brooklyns3

Hello Brooklyns3,


Thank you for posting in the Apple Support Communities. Reviewing the related article If you can't pair an Apple Watch with your iPhone was a great idea, and we have a few more steps in mind that might help.


First, since you're seeing a black Apple Watch display, be sure your watch is charged by connecting it to power for at least 15 minutes.

Charge Apple Watch


From there, try restarting both your iPhone and Apple Watch, then try pairing them again.

Restart your iPhone

Restart your Apple Watch


If you can't use the iPhone camera, you don't see the pairing animation, or your iPhone can't read the pairing animation, try pairing the watch manually. Check out the visual iPhone guide in Step 3 in the link below for where to look to pair manually:

Set up your Apple Watch


We hope this information is useful. Kind regards.

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Apple Watch says please continue setup on iPhone but iPhone is asking to hold Apple Watch up to the camera. Apple Watch face stays black??

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