Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Half of the keybord not light up

Dont know why my macbook pro keyborad is not light up entirely. Half of the keyboard seems not light up even if I turn the backlit into maximum.

As shown in the photos, left side is light up and right side is not light up.

MacBook Pro 13″, macOS 11.6

Posted on Oct 19, 2021 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2021 8:34 AM

GodNEss wrote:

Dont know why my macbook pro keyborad is not light up entirely. Half of the keyboard seems not light up even if I turn the backlit into maximum.
As shown in the photos, left side is light up and right side is not light up.

https://discussions.apple.com/content/attachment/180f9f10-74f7-49fa-96ac-df1644ac65b5


Intel Mac—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country




Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



1 reply
Question marked as Top-ranking reply

Oct 19, 2021 8:34 AM in response to GodNEss

GodNEss wrote:

Dont know why my macbook pro keyborad is not light up entirely. Half of the keyboard seems not light up even if I turn the backlit into maximum.
As shown in the photos, left side is light up and right side is not light up.

https://discussions.apple.com/content/attachment/180f9f10-74f7-49fa-96ac-df1644ac65b5


Intel Mac—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country




Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



Half of the keybord not light up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.