Call screen in background

When my screen is over a white background I can see what looks like a call screen with all options showing through. When I try to take a screenshot it doesn’t show up so assuming the image is burnt into the screen. I haven’t been able to find much info on this bug so was hoping to find help here.

iPhone XS Max, iOS 14

Posted on Oct 19, 2021 5:22 AM

Reply
1 reply

Oct 20, 2021 7:38 AM in response to TheSilentMusician

Hi TheSilentMusician,


Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble with the display on your XS Max, correct? If so, we would love to help see if we can get the issue resolved for you. Is the issue continuous? Does restarting the device change anything?


Also, let's go ahead and see if you have any iOS updates that need to be installed. If so, we recommend backing up the device and updating to see if the issue remains.


Update your iPhone, iPad, or iPod touch


We recommend checking out the link below as well, there are some good suggestions for display settings that might help to resolve this issue for you.


About the Super Retina display and Super Retina XDR display on your iPhone


Please let us know how it goes. We're always happy to help.


Cheers!



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Call screen in background

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