Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi, how do i update my computer?

I have OS X Yosemite 10.10.5

how do i update

MacBook Pro 15″, OS X 10.10

Posted on Oct 19, 2021 8:21 AM

Reply
Question marked as Best reply

Posted on Oct 19, 2021 8:35 AM

The model year of a MacBook Pro is available at Apple menu > About This Mac.

An Early 2008 through mid 2009 MacBook Pro can be upgraded to El Capitan 10.11.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7. See: https://support.apple.com/en-us/HT211683

A late 2013 or later can be upgraded to the current version of Big Sur. See: https://support.apple.com/en-us/HT201475

3 replies
Question marked as Best reply

Oct 19, 2021 8:35 AM in response to lacelynn

The model year of a MacBook Pro is available at Apple menu > About This Mac.

An Early 2008 through mid 2009 MacBook Pro can be upgraded to El Capitan 10.11.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7. See: https://support.apple.com/en-us/HT211683

A late 2013 or later can be upgraded to the current version of Big Sur. See: https://support.apple.com/en-us/HT201475

Oct 20, 2021 2:24 AM in response to lacelynn

There have not been any updates to Yosemite in years.


If one means upGrade - that is different.


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina & Big Sur supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

Oct 20, 2021 2:27 AM in response to lacelynn

Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.


Click on the  top left of your screen click on About This Mac to find out the year of your mac.


If you find your mac can upgrade to the newer OS's like macOS Mojave 10.14, macOS Catalina 10.15, 

or macOs Big Sur 11.6 I would recommend you upgrade to macOS High Sierra 10.13 first.


For High Sierra, Mojave or Catalina,


Open Safari and click on this link, 

How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this free app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

Hi, how do i update my computer?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.