Apple Music on Android will not read audio files stored on SD card

I am using a Sony A105 running Android 9. Loaded Apple Music. The app install went fine, but no matter what I do I can't get Library in Apple Music to display all the albums and songs I have loaded in "music" folder (root level) on SD card. I gave permission to use storage in settings. Audio files were all created on a Mac and transferred onto card. Tried remounting card, restarting device, clearing cache, etc. No dice - for Apple Music those audio files don't exist.


The stock music player loaded on the Sony reads and plays the same files just fine. What else can I try?


Thanks,

Ricky

Posted on Oct 19, 2021 12:11 PM

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3 replies

Oct 20, 2021 11:15 AM in response to Rickyrakoon

Hey there, and welcome to Apple Support Communities Rickyrakoon,

From our understanding, you are having issues playing your songs from your SD card on Apple Music for Android. We can certainly understand your concern and can help provide some insight.

We recommend checking out this link for more information on how to use Apple Music with your Android and see if everything matches up: Use Apple Music with your Android devices - Apple Support


Let us know if that helps and kindest regards!

Oct 23, 2021 7:40 AM in response to 1ssmith

Thanks for the reply, but I followed all the obvious, generic advice in Apple Support articles to no avail. The problem is very simple and basic: my Sony A105 android music player device refuses to recognize audio files stored in a folder titled "music" at the root level. The non-Apple music player app preloaded on the Sony device reads and plays the files just fine, so there is nothing basically wrong with the files or how they are stored. The files themselves all came from my iTunes library. I have been playing these files on other Apple devices for years. There is no incompatibility between Apple and these file formats.


I am using a removable SD card for storage, but according to all the Apple Support articles I read, this should not create any obstacle for the Apple Music app. However - in looking at various online forums I find that many other people seem to have my problem. A posting on one forum with 'Apple Music won't read files in "music" folder on SD card' had 93 added postings chiming in with the same problem. There did not appear to be any posted response with a solution.


Ciao

R



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Apple Music on Android will not read audio files stored on SD card

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