Bluetooth pairing

My brand new iPhone 13 won’t pair with my Flip 5. Any suggestions??

I’ve always had Android with no issues pairing to any of my Flips, until I switched to iPhone

iPhone 13, iOS 15

Posted on Oct 19, 2021 2:01 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2021 11:44 AM

Hello Atlas524,


Thanks for reaching out to Apple Support Communities and congratulations on your new iPhone. It sounds like you're having an issue with pairing your new iPhone 13 to your Bluetooth speaker. We're happy to provide some information to assist.


We'd recommend ensuring you're attempting to connect using the steps outlined here: Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch


Also, since noticing the issue have you tested pairing your speaker with another device? If so and the issue continues, we'd recommend checking the JBL website or using the app for any potential firmware updates. We'd also recommend checking and completing the steps here: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch


You can also view and recommendations from the JBL Support website here: JBL FLIP 5 - PRODUCT SUPPORT


Best!



1 reply
Question marked as Top-ranking reply

Oct 20, 2021 11:44 AM in response to Atlas524

Hello Atlas524,


Thanks for reaching out to Apple Support Communities and congratulations on your new iPhone. It sounds like you're having an issue with pairing your new iPhone 13 to your Bluetooth speaker. We're happy to provide some information to assist.


We'd recommend ensuring you're attempting to connect using the steps outlined here: Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch


Also, since noticing the issue have you tested pairing your speaker with another device? If so and the issue continues, we'd recommend checking the JBL website or using the app for any potential firmware updates. We'd also recommend checking and completing the steps here: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch


You can also view and recommendations from the JBL Support website here: JBL FLIP 5 - PRODUCT SUPPORT


Best!



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Bluetooth pairing

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