iPhone stuck on apple logo screen

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Level 1

4 points

iPhone stuck on apple logo screen

I woke up to find my phone stuck on the apple logo and it has been like that the entire day. I have tried resetting it but it will not work. It has also lost battery, but when I plugged it in it went back to being stuck on the apple logo. What should I do?

iPhone XR, iOS 14

Posted on Oct 19, 2021 4:54 PM

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Answer 1

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Axel Foley

Level 10

148,476 points

Oct 19, 2021 5:34 PM in response to hstern24

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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iPhone stuck on apple logo screen

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