KA0331 wrote:
There's this process that shows up on my Activity monitor - and whenever it's on, it kills my battery (and makes my laptop overheat)! I got this MacBook less than 2 weeks ago, and have installed nothing on it, mainly only use it for school. Apps I have are very basic ones such as Spotify and Opera. What does this process mean?? Should I be concerned!? How should I get rid of it? Whenever I quit it - it reappears not long later!
I've searched a lot about this, but can't find a thing!
https://discussions.apple.com/content/attachment/0782abe0-5f91-4e5b-ab69-4133bd0e8f86
https://discussions.apple.com/content/attachment/0b3a9aff-c2c3-4c08-ae5d-6a1d0a1ebbd2
Do you use Citrix ...(?)
Install, Uninstall, and Upgrade | Citrix Workspace app for Mac
Run the "Sample" and see what insight to the process you can gain...
If no insight or resolve— Allow Full Disk Access— and you can good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com
If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.
Alternatively —To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus