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Level 1

4 points

Ipad

My daughters iPad just 10 months old is stuck on the Apple icon on the screen how can I fix this !

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Oct 20, 2021 9:59 AM

Top-ranking reply

Level 10

208,602 points

Posted on Oct 20, 2021 10:01 AM

Try a "forced" restart of your iPad, using these instructions:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).

If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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