You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

boys2012 Author

Level 1

5 points

Disc stuck inside iMac

I have an old iMac that I would like to use as a second monitor. I've deleted of the important information on it's hard drive. I tried to install the original software that came with it but the disc got stuck inside the machine.I've tried 3 different ways from the tech support (How to reinstall macOS from macOS Recovery) in order to try to get the disc out, but nothing works. The software tries to install but stop half way (the screen reads 31 minutes to finish) and no matter what I tried, it will not continue. I really don't want to spend hundreds of dollars taking it to a local repair shop.

Any suggestions or help?

iMac 21.5″, OS X 10.11

Posted on Oct 20, 2021 10:12 AM

Top-ranking reply

KiltedTim

Level 10

203,422 points

Posted on Oct 20, 2021 10:15 AM

Unplug it or hold down the power button until it powers off completely.

Hold down the mouse button while turning it back on. Keep holding it down until it forces the disk to eject.

View in context

Disc stuck inside iMac

Similar questions