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I bought a new keyboard for my iMac 21.5 inch and it's not recognized by the computer because the system has not been updated. How do I update the system without a keyboard?

How can I update my computer so it will recognize my new keyboard. The old one is fried?

Posted on Oct 20, 2021 11:15 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2021 11:20 AM

You need a working keyboard to upgrade/update your Mac.


If your Mac will not recognize a wireless keyboard, then you will have to borrow or buy a wired USB keyboard. I recommend that you buy a usb keyboard and mouse set - they are invaluable when trouble strikes, and they are inexpensive. Even a pc eyboard can work.


WIndows keys on Mac keyboard - Apple Support


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Question marked as Top-ranking reply

Oct 20, 2021 11:20 AM in response to Eaganschaeppi

You need a working keyboard to upgrade/update your Mac.


If your Mac will not recognize a wireless keyboard, then you will have to borrow or buy a wired USB keyboard. I recommend that you buy a usb keyboard and mouse set - they are invaluable when trouble strikes, and they are inexpensive. Even a pc eyboard can work.


WIndows keys on Mac keyboard - Apple Support


Oct 29, 2021 1:36 PM in response to Eaganschaeppi

I’ve had similar issues with an iMac recognizing Apple’s wired keyboard via USB connection. The only option I have found that works is to restart the machine using your mouse and sometimes changing the USB port your keyboard is plugged into. The USB keyboard usually starts working after a couple of tries. Sorry you’re experiencing this problem too. This is been a long-standing issue with Apple and that they have yet to issue a fix to address this issue after many years of use. Clearly not a big enough issue for Apple to care about.

I bought a new keyboard for my iMac 21.5 inch and it's not recognized by the computer because the system has not been updated. How do I update the system without a keyboard?

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